E-Counselling is our way of progressing towards a world where counselling is accessible and convenient via the Internet. As the name suggests, online counselling refers to providing counselling or therapy services to those living in Singapore or around the world through Zoom video calls.

In a hyper-connected world, e-counselling is becoming an increasingly accessible and convenient method of receiving mental health services today. Although some may still think in-person sessions yield better results and experience, many feel more comfortable seeking therapy online in a more private and relaxing space.

Online therapy services can also help clients who cannot attend face-to-face therapy sessions. Online counselling can occur anytime, anywhere. It doesn’t matter whether counselling occurs online or in person. We aim to help you become your best self.

E-Counselling Services Offered

1) Depression Counselling

Depression is a serious mental illness affecting how we think, feel and manage daily activities. At Incontact, we deal with a wide range of issues that people with depression face, using different approaches to tackle these issues based on our client’s specific needs. Everyone is different, and we are here to provide unique counselling plans that best suit you.

2) Anxiety Counselling

Everyone feels anxious sometimes, and we worry about many things in life. However, excessive anxiety that interferes with daily activities can indicate an anxiety disorder. At Incontact, we provide counselling and therapy services that can effectively tackle and manage your anxiety by implementing intervention programmes specially designed for each client.

3) Family Counselling

Family is a crucial source of support, security, and guidance. However, problems in the family can affect various aspects of life and disrupt the family’s mental health and functioning. Our family psychotherapists work with families to break communication barriers and improve communication and conflict management to create a better home environment.

4) Couples Counselling

It is normal for married and unmarried couples to encounter numerous obstacles throughout their relationship. Relationships are only smooth sailing some of the time. Extensively trained in the Gottman method, a proven and tested approach to couples therapy, our psychotherapists can help you and your partner work through any resentments and manage conflicts, eventually reigniting the respect and admiration that the two of you had for each other.

How E-Counselling Works

E-Counselling at Incontact offers an accessible solution to those who cannot attend in-person therapy sessions. We believe everyone should have access to therapy, if desired, to improve their mental health, and e-counselling ensures this is readily available and accessible to all. Online interactions are also more disc; you no longer have to worry about being judged or feeling embarrassed to seek professional help for your mental health. By receiving therapy in the comfort of your home, anxiety or fear of being in a new and unfamiliar environment may also be significantly reduced. You can be in your comfy pyjamas, sipping a warm cup of coffee just as you like – anything that can help you feel secure and grounded as we embark on a new chapter of online therapy.

The comfort of being in your home makes it easier to open up about your emotions and allows you to communicate about the issues you are facing more freely. At Incontact, our trusted therapists are experienced in online counselling sessions and are trained to optimise technology to produce the best outcomes for our clients. Our therapists have also helped various clients who come in from all across the globe, facing different kinds of issues in life. Additionally, our therapists have been licensed in many different regions worldwide, highlighting our psychotherapists’ diversity and ability to work with several people.

At Incontact, we provide therapy and intervention methods best suited for our clients based on their unique needs and interests. Our therapists prioritise clients’ confidentiality, and we ensure that all client’s information is kept private and secure on our platform. We are always here to listen to your struggles and equip you with the necessary skills and healthy coping mechanisms that are crucial in helping you overcome them.

If you or someone you know is struggling to cope with the issues that they are facing, consult a mental health professional as soon as you can. Book an appointment with us for an online counselling session today.

Contact Us


Frequently Asked Questions

Answer: Our therapists at Incontact prioritise clients’ confidentiality and ensure that our clients’ information shared during or outside counselling sessions are kept private and secure, regardless of the counselling mode. Online counselling at Incontact aims to provide you with a safe and private platform to share all of your worries and struggles. We are here to assure you that our trusted therapists are always here to be your listening ear and support, with no judgements.

Answer: There are many instances where travelling from place to place to get therapy may not be viable. Online therapy allows you to seek help from one of our mental health professionals who can help you overcome the life adversities that you may be facing. At Incontact, we are also able to provide our clients with the flexibility of a blended approach that combines both online counselling and in-person counselling. Ultimately, our goal at Incontact is to provide the best treatment method that suits your needs, preferences and interests.

The Reception

Incontact Counselling & Training

The Reception

Hello there!

Thank you for connecting with us. Please leave us a message, and we will get back to you as soon as possible.

Rest assured, all communication is treated with the utmost confidentiality. We look forward to assisting you.