9 years of holding space
1 Story—Growing with Singapore’s mental health journey
When we began in 2016, mental health wasn’t a mainstream conversation in Singapore. As counsellors, we weren’t just serving clients. We were educating, advocating, and creating safe spaces where silence had been the norm.
Today, things look different. Mental health is part of public policy, workplace wellness, and everyday dialogue. There is still stigma, yes — but far less silence. And we feel privileged to have witnessed and contributed to this shift.
Over these years, Incontact has:
- Delivered talks and trainings to over 100 organisations — always grounded in real stories.?
- Supported individuals through Employee Assistance Programs, helping them navigate challenges and discover resilience.
- Served Singapore Airlines, training over 1,000 cabin crew members in wellness and mental health.
- Adapted during the pandemic, holding space for collective grief and reimagining how care is provided.
- Partnered with NCSS to make counselling more accessible through subsidised sessions.
- Expanded into executive coaching, supporting leaders to grow with empathy.
- Integrated a stronger mind–body perspective, seeing wellbeing as a whole, not in parts.
Through all this, what has kept us grounded is our identity as a boutique practice. In a field where large, investor-funded organisations are expanding rapidly, we’ve stayed true to what sets us apart: bespoke, human care.
Looking ahead, we know there are still gaps — in perinatal mental health, in addiction support, in systemic, mind–body approaches. These are places we want to step into with care, courage, and collaboration.
