ORGANISATIONAL MENTAL HEALTH ASSESSMENT
Align your culture with your care
What is an Organisational Mental Health Assessment?
A strong culture of mental wellbeing is no longer a nice-to-have—it's foundational to building an engaged, high-performing workforce. But while many organisations recognise the value of workplace mental health, they’re unsure where to start or what to prioritise. Incontact’s Organisational Mental Health Assessment helps clarify exactly that.
This holistic consultation gives your leadership team a clear view of your organisation’s current mental health culture. From internal perceptions to programme gaps, we help uncover what’s working, what isn’t, and what’s needed to build a mentally healthier workplace. Whether you’re already running an EAP or just beginning, our assessment ensures your efforts are purposeful and aligned with your people’s real needs.
Why one-size-fits-all programmes fall short
Most generic EAPs offer sporadic talks or surface-level resources—useful, but not always transformational. Sustainable change needs a deeper, tailored approach. Our assessment identifies your organisation’s specific needs through psychological insight and organisational analysis, so your mental health strategy is grounded in both evidence and empathy.
What we examine during an assessment
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Survey and interviews
We begin with an organisation-wide mental health survey, cross-sectional employee interviews, and leadership conversations to map out your culture, concerns, and any existing initiatives.
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Gap and strength analysis
Using our Incontact Maturity Model, we analyse what’s surfaced to identify organisational strengths, gaps, and stages of mental health readiness.
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Leadership consultation
Our therapists consult with your leadership team to align insights with your organisational goals and co-develop a direction that’s both psychologically sound and culturally appropriate.
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Action plan and delivery
We provide a set of clear recommendations—framed by objectives, deliverables, and timelines—and support the planning of next steps. We also define how progress will be measured and communicated across the organisation.
Our approach
This isn’t just an audit—it’s a catalyst for real, long-term change. The assessment is shaped by Incontact’s extensive experience working with fast-paced, multicultural, and high-pressure environments across a range of industries.
All our counsellors are trained in evidence-based therapeutic modalities and organisational systems thinking. That means you’re not just getting data—you’re getting meaningful insight, strategy, and support.
FAQ
It’s a structured evaluation of your organisation’s mental health culture, designed to identify strengths, gaps, and opportunities for building a healthier, more resilient workplace.
We use a combination of employee surveys, one-on-one interviews, leadership consultations, and cultural reviews to gather a well-rounded understanding of your organisation’s mental health environment.
Our team of counsellors, accredited by the Singapore Association for Counselling (SAC) and trained in evidence-based models, will personally conduct all aspects of the assessment.
We work with organisations of all sizes—from small businesses to large enterprises. The structure and scope of the assessment are tailored based on your team's size and specific needs.
Yes. We adapt the assessment approach to align with your sector, organisational goals, and existing cultural dynamics.
You’ll receive clear, actionable recommendations for fostering mental wellbeing, improving employee engagement, and supporting psychological safety across your teams.
No, the Organisational Mental Health Assessment can also be offered as a standalone service outside of the EAP.
The timeline varies depending on organisation size, but typically ranges from 4 to 8 weeks from survey distribution to final consultation and recommendations.
Fill out our EAP Consultation form to schedule an initial meeting where we can understand your needs and plan the best approach.
All consultants involved are SAC-accredited counsellors with extensive experience in organisational mental health, workplace culture, and psychological wellbeing initiatives.
